Privacy policy

Privacy Policy – EasyUstore

Effective Date: January 2025

At EasyUstore (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase from EasyUstore (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Services.


1. Information We Collect

We collect personal information depending on how you interact with our website and Services.

1.1 Information You Provide Directly

This may include:

  • Contact information: name, email address, phone number
  • Shipping and billing information: shipping address, billing address
  • Order information: items purchased, payment confirmation, order history
  • Account information: username, password, and other security-related details (if applicable)
  • Customer support information: information you provide when contacting us for assistance, including emails or messages

Payment information (such as credit or debit card details) is processed securely by third-party payment processors and is not stored directly by EasyUstore.

1.2 Information We Collect Automatically (Usage Data)

When you use our Services, we may automatically collect certain information, including:

  • IP address
  • Device type and browser type
  • Access times and pages visited
  • Network connection and general location data
  • Interaction data related to how you use our website

This information helps us improve performance, security, and user experience.

1.3 Information We Receive from Third Parties

We may receive information from third parties that support our business operations, such as:

  • E-commerce platforms (e.g., website hosting and infrastructure providers)
  • Payment processors that handle transactions on our behalf
  • Marketing, analytics, and advertising partners

Any information obtained from third parties is handled in accordance with this Privacy Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders
  • To communicate with you about your orders, shipping, returns, or account
  • To provide customer support
  • To improve and optimize our website and Services
  • To detect fraud, abuse, or security issues
  • To comply with legal obligations
  • To send promotional communications, when you have opted in

3. Legal Basis for Processing (GDPR)

For users located in the European Union or other regions with data protection laws, we process personal data under the following legal bases:

  • Performance of a contract: to fulfill purchases and provide Services
  • Consent: for marketing communications or cookies, when required
  • Legitimate interests: to improve Services, prevent fraud, and enhance security
  • Legal obligations: to comply with applicable laws and regulations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Services.

Types of Cookies We Use:

  • Essential cookies: required for website functionality
  • Performance cookies: help analyze site usage and improve performance
  • Functionality cookies: remember preferences and settings
  • Advertising cookies: help display relevant ads and measure campaign effectiveness

You can manage or disable cookies through your browser settings, though this may affect site functionality.

5. Sharing of Personal Information

We do not sell your personal information.

We may share your information only in the following situations:

  • With service providers who assist us with operations such as payments, logistics, shipping, marketing, and website hosting
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of EasyUstore, our customers, or others
  • In connection with a business transaction (such as a merger or sale of assets)

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

However, no system or method of transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access – request a copy of your personal information
  • Correction – request correction of inaccurate or incomplete data
  • Deletion – request deletion of your data, subject to legal obligations
  • Objection – object to certain types of processing
  • Data portability – request transfer of your data
  • Withdraw consent – when processing is based on consent

To exercise your rights, please contact us at support@easyustore.com.

9. Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page, and the “Effective Date” will be revised accordingly. Continued use of our Services after changes indicates acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 support@easyustore.com